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Low Price Order Status and Tracking |
Safety, Security, and Privacy Shopping |
Low Price:
Shop With confidence! We offer everyday low price on our DrSoy Protein Bars and Healthy Snacker bars.
100% Customer Satisfaction:
Your satisfaction is our top priority. We at DrSoy are committed to provide you with the best on-line shopping experience in the business.
Checking Order Status:
You can check the status of your order via email or by calling us at 1-800-700-8986. Please include your full name and invoice number with all inquiries.
Shipping Rates:
We ship via UPS Ground, UPS 2nd Day, and UPS Next Day within the United States of America. Please contact the customer service or email info@drsoy.com for shipping charges to Alaska, Hawaii, APO addresses and overseas. The following shipping rates will apply to domestic shipping only:
Purchases up to $37.00: Shipping Ground($6.49), 2nd Day ($11.99), Next Day ($23.99)
Purchases of $38-$84.00: Shipping Ground ($8.49), 2nd Day($17.99), Next Day ($35.99)
Purchases of $85-$100.00: Shipping Ground ($10.49), 2nd Day ($25.99), Next Day ($44.99)
Purchases of more than $100.00: Shipping Ground: ($17.49), 2nd Day ($25.99), Next Day ($44.99)
Shipping Policies:
Most orders are processed and shipped within 24-48 hours pending credit card verification. Please allow 7-10 working days for ground orders.
Holiday Shipping:
To be announced.
Return Policy:
If for any reason, you are not completely satisfied with your order, you can return the unused portion of the purchased products within 30 days of the actual purchase. The products must be in its original packaging. A 10% restocking fee will apply to all returns.
Shipping to P.O Boxes:
We do not ship DrSoy products to P.O. Box addresses.
Security:
DrSoy is a safe online shopping community. We use the industry standard security for your protection. All of your personal information including credit card number is encrypted so no one else can read it.
Privacy Policy:
We do not share your personal data with anyone. We collect opt-in email and for our own internal marketing to only those people who opt-in to receive these. To add or remove yourself from our database please call our customer service at: (800) 700-8986.
Merchandise Availability:
We order our merchandise to be available before it is set on our website. However, we may sometimes experience greater than expected demand for an item or an unforeseen delay in shipment to us. We would like to apologize for any delays that are beyond our control.
Can I pay with a check or money order?
We only accept Visa, Master Card, Discover card services.
DrSoy
Website contents:
We believe the contents and specifications of our website are correct. We assume no liability for any errors in listings, specifications or prices. We reserve the right to change specifications, product descriptions, product quality, pricing and applications at any time without further obligation. The reproduction of any material from our website is forbidden without our written permission.
Please note that some of the items, brands or products sold on the website may not be available at retail locations. Products purchased online cannot be returned at our retail location.